Resume
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Name
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Inside the Standard : What do modern Standards describe?
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Source
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Carla Freericks, 2000), Transcribing Process Model Standards into Meta-Processes. EWSPT 2000.
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Introduction
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Standards describe Products / Processes / Roles / Services:
Starting from a written specification containing product measurable product specification in the early 1900’s, standards now regulate other areas such as process, roles and services.
Standards describe Measurable Specifications, Checklists, Guidelines, Justifications and Recommendations:
Besides measurable specifications, standards now contain checklists, guidelines of how to develop a product, justifications and recommendation to methods and tools. Standards are not only responsive regulations to supply the market anymore but they serve as an anticipatory parameter for diffusion of innovation and improvement.
In other words, modern standards may specify:
- What to be done
- With what to do
- How is it to be done
- Why is it done
- Is it done
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What to be done?
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- Product characteristics and its derivates (sub-products, documents, etc...)
- Often “must”, “should”, “have to”,
- The characteristics maybe measurable or not. For example: “the glass must have at least 5 mm” or “the user’s manual must attend user’s expectations to put the product into use”.
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With what?
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- Procedures, methods and tools that might be employed in development or performance of a product, process, role or service.
- Usuallly reference to external documents.
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How is it to be done?
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- Recommendations and improvements of each of the elements of “what is to be done” (products, process, roles and services).
- Often “shall”, “may”, etc.
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Why is done?
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- Justifications for each of the elements of the layer “what is to be done?”
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Is it done?
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- Assessments for each of the “elements (products, process, roles or services)” described in what to be done.
- Usually, Referred in the standards as “checklists”.
- This layer is very important for certification issues. Frequently, are the phrases in form of questions.
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See also: