GLOSSARY A-B-C-D-E-F-G-H-I-J-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Y-Z

Single Generic Service Standard

Resume
Identification
Single Generic Service Standard
Source
Standards Engineer Arena
Description
"Single generic service standard is a generic service standard applicable across all service sectors".
Findings from the project CHESSS, after an in depth study from available service standards documents, indicate that at least 50% of their contents are the same. This high occurrence suggests the existence of one horizontal dimension among the standards that could be covered by a single generic service standard. The development of a single generic standard instead of several specific ones has the potential to deliver a timely, practical solution for creating a common customer-oriented approach to service provision across Europe.
Draft
Topics to be considered in the development of a single generic service standards proposed by CHESSS.

Resume
Identification	Single Generic Service Standard
Source	Standards Engineer Arena
Description	"Single generic service standard is a generic service standard applicable across all service sectors". Findings from the project CHESSS, after an in depth study from available service standards documents, indicate that at least 50% of their contents are the same. This high occurrence suggests the existence of one horizontal dimension among the standards that could be covered by a single generic service standard. The development of a single generic standard instead of several specific ones has the potential to deliver a timely, practical solution for creating a common customer-oriented approach to service provision across Europe.
Draft	Topics to be considered in the development of a single generic service standards proposed by CHESSS.