GLOSSARY A-B-C-D-E-F-G-H-I-J-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Y-Z
| Resume | |
|---|---|
| Identification |
Consumer |
| Source |
ISO Guide 76: Development of service standards - Recommendations for addressing consumer issues |
| Description |
"Individual member of the general public purchasing or using goods, property or services, for personal, family or household purposes. NOTE: Adapted from the ISO/IEC Statement on Consumer participation in standardization work. |
See also: